Configure Alerts

This guide takes you step by step through creating an alert, from defining the condition to selecting recipients.

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Create a New Alert

Access configuration

1. Go to Alerts in the sidebar
2. Click New Alert or the (+) button
3. The configuration form opens

Basic information

Field	Description	Example
Name	Alert identifier	”Mites - Critical level”
Description	What it detects and why it matters	”Alert when mite count exceeds action threshold”
Module	Where data comes from	Sanitation, Field Tasks, etc.
Priority	Urgency level	Critical, High, Medium, Low
Active	Whether alert is enabled	Yes/No

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Define the Condition

Select the field

Choose what data will be evaluated:

Module: Sanitation
Form: Pest Monitoring
Field: Mite count

Select the operator

Operator	Meaning	Typical use
>	Greater than	Exceeds max threshold
>=	Greater than or equal	Reaches threshold
<	Less than	Falls below minimum
<=	Less than or equal	Reaches minimum
=	Equal to	Specific value
!=	Different from	Exclude value
between	In range	Within limits
contains	Includes text	For text fields

Set the value

The value to compare against:

Field: Mite count
Operator: >
Value: 5

Interpretation: Alert when mites > 5

Multiple conditions (AND/OR)

For complex alerts, you can combine conditions:

AND (all must be met):

Condition 1: Mites > 5
AND
Condition 2: Lot = "North"

Result: Alert only if more than 5 mites IN North Lot

OR (at least one must be met):

Condition 1: Mites > 5
OR
Condition 2: Thrips > 3

Result: Alert if many mites OR many thrips

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Configure Aggregation

For evaluating data from multiple records together.

When to use aggregation?

• When a single record isn’t significant
• For averages or totals over a period
• To compare between lots or groups

Aggregation functions

Function	Description	Example
Sum	Total of values	Sum of harvested units
Average	Mean of values	Average mites per tree
Maximum	Highest value	Max pest level
Minimum	Lowest value	Minimum yield
Count	Number of records	Number of previous alerts

Group by

Defines aggregation granularity:

Function: Average
Field: Mite count
Group by: Lot

Result: Average mites calculated for each lot
        Alert if any lot's average > threshold

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Select Recipients

Specific users

1. Search users by name or email
2. Select those who should receive the alert
3. Can be from any role

By role

Select all users with a certain role:

• All Owners
• All Administrators
• Specific supervisors

External emails

To notify people without an Arlo account:

[email protected]
[email protected]

External emails

External emails only receive email notifications, cannot see details in the application.

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Configure Notifications

Notification channels

Channel	Description
In-app	Appears in notification center
Email	Sent to recipients
Push	Mobile notification (if app installed)

Message content

You can customize the message using variables:

Template:
"⚠️ {field} ({value}) exceeded threshold ({threshold}) in {lot}"

Result:
"⚠️ Mites (8) exceeded threshold (5) in North Lot"

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Frequency Control

Cooldown period

Minimum time between alerts of the same type:

Cooldown: 6 hours

If alert fires at 10:00 AM:
- 11:00 AM: Suppressed
- 2:00 PM: Suppressed
- 4:00 PM: Allowed (6 hours passed)

Maximum notifications

Notification limit per period:

Maximum: 10 per day

Notifications 1-10: Sent
Notification 11+: Logged but not sent

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Test an Alert

Preview

Before activating, use the preview function:

1. Configure the alert
2. Click Preview
3. System shows which existing records would trigger the alert
4. Adjust if needed

Test alert

1. Save the alert
2. Click Send Test
3. You receive a test notification
4. Verify it arrives correctly

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Next Steps

1. AI alerts - Let AI suggest configurations
2. Farm settings - Adjust global parameters
3. Manage notifications - Administer received alerts